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Support programs

Typically, companies providing virtual or dedicated servers provide only one class of service for these.

We have designed our support program to support a range of customer needs. Some will be virtually self-sufficient. Others will require a great deal of support, or even administration of their system on their behalf.

Accordingly, our basic service includes business hours telephone support, which covers system use issues. 7x24 support is available for nominal extra cost, as are many specialized services. If you need either support for or administration of applications, we will custom quote this, where we do not have a standard published fee.